The Digital Skillshift model supports people to learn skills for a ‘Digital Assistant’, a job role that fits many organisational needs. It can be summarised as follows:
(focus areas )
|Communications / Customer Relations/
Customers Satisfaction and Engagement
Project/ Business Development
The learning curriculum has a core of flexible learning activities that can be adapted and customised specifically for an employer for a number of more specific roles under the broader “Digital Assistant” role.
A Digital Assistant would routinely create a range of ‘products’ using a variety of software tools on a regular basis as part of their work. The curriculum will also introduce these products and tools to learners.
The tools have an associated set of skills, for example:
|Typical tools||Typical Key Skills||Example tools|
|Social media, Websites,
|Linguistic (Writing/ Editing content), Image Literacy, Presentation (on screen)||Wordpress, Facebook, Twitter, Instagram, Image editing, Mailchimp, Web Analytics, Survey Monkey|
|Reports, Charts, Presentations,||Collaboration, Planning,
Resource Estimating, Problem Solving, Evaluating, Listening, Presenting
|Spreadsheets, Basecamp, File sharing, Powerpoint, Infographics|
Find out about the training opportunities in your country below:
Berlin, Germany – Stiftung Digitale Chancen
Stiftung Digitale Chancen was set up in 2002 as a continuation of a digital inclusion project of the University of Bremen and AOL Germany. Its main remit is to ensure digital opportunities for all.
Rome, Italy – Fondazione Patrizio Paoletti
Fondazione Patrizio Paoletti implements projects for children and educational courses for people who work in the field of education.
Paris, France – Simplon.co
Simplon.co is network of social digital factories in France and internationally. Simplon.co have trained more than 3000 trainees in the digital sector since 2013.